Our merchandisers are equipped with technology that provides us with Real-Time ice levels in your merchandiser. This information is relayed to our dispatch and our algorithms predict the next time to deliver ice. Our customers with a merchandiser do not have to call for ice, we know ice levels at all times. Additionally, merchandisers have temperature sensors and communication controls to alert us if temperature rises in the box or if its unplugged.
If your team or a customer has a surge in ice demand, we are alerted immediately and can refill box before you run out of product.